Terms of Service
Everything you need to know before using bio.ly.
About the legal entity PLINKLY SOFTWARE LTD
(bio.ly).
Legal entity binding
By using bio.ly, you agree to the terms below and to comply with all applicable laws.
Account & usage
Keep your credentials secure and use the service lawfully without abuse or unauthorized access.
Intellectual property
Trademarks, logos, and content are owned by their respective holders and protected by law.
Service termination
We may suspend or terminate access if terms are violated or for security and legal reasons.
Billing & Taxes (Paddle as Merchant of Record)
Payments are billed via Paddle as the Merchant of Record. Charges may appear as PADDLE.NET*. Paddle collects and remits applicable taxes (e.g., VAT/Sales Tax). This simplifies compliance while preserving your legal rights.
Privacy Policy
We explain what data we collect, how we use it, and your choices regarding privacy.
- Profile and account information
- Usage and analytics data
- Device, browser, and IP information
Data we collect
Account details, profile content, interactions, technical logs, and optional diagnostics.
How we use data
To operate, secure, improve the service, personalize features, and measure performance.
Your rights
Request access, correction, deletion, and object to certain processing where applicable.
Cookie Policy
We use cookies to improve your experience, remember preferences, and analyze traffic.
You can change cookie preferences at any time via the “Cookie preferences” button.
Acceptable Use
Do not misuse the service, harm others, or violate laws. Respect platform limits and policies.
Refund Policy
Payments and taxes are handled by Paddle (Merchant of Record). Refunds are processed according to the vendor policy and these guidelines.
First purchase refunds (14 days)
You may request a refund within 14 days of your first subscription purchase if there has been no material use or misuse.
Renewals & cancellation
You can cancel anytime; access continues until the end of the paid period. For recent renewals, you may request a refund within 7 days if there has been no material use after renewal.
How to request a refund
Email support@bio.ly with your order/receipt number (may appear as PADDLE.NET*). We will review promptly and coordinate with Paddle if eligible.
Special cases
Refunds may not apply where there is heavy usage or terms violations. We consider documented exceptional circumstances (e.g., clear billing errors or mistaken purchase).
This policy aims for clarity and does not waive any consumer rights under applicable law.
Contact us
For privacy or terms inquiries, contact our support team.
support@bio.ly
For legal or compliance matters, please contact us. PLINKLY SOFTWARE LTD
Change log
Payment Policy Updates (v3.3)
- Payment terms have been updated to reflect clearer refund and renewal conditions.
- Subscription renewals will now require explicit consent before charging.
- Lifetime licenses remain unaffected and continue under their original terms.
v3.2 — Refund policy added & Paddle role clarified
- Added refund section with clear timelines
- Clarified Paddle as Merchant of Record for billing & taxes
- Updated metadata and “last updated” date
v3.0 — design improvements and new UX features
- Page redesigned with bio.ly style.
- Sticky sidebar and collapsible sections.
- Clean print/PDF support.
v2.0 — structure and Open Graph improvements
Refined metadata and OG tags with better readability.
This page summarizes our policies.
Summaries are for convenience; the full legal text governs.
If you disagree with the terms, please stop using the service.
